Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "bit365," "we," "us," or "our" refers to the operator of the bit365 platform accessible at https://bit365.club and all associated subdomains and services.
• "Platform" means the bit365 website, mobile-optimized interface, and all gaming, betting, and account management services offered therein.
• "User," "you," or "your" refers to any individual who accesses, registers on, or uses the bit365 Platform in any capacity.
• "Account" means the registered user account created by an individual upon successful completion of the bit365 registration process.
• "Funds" means any Philippine Peso (PHP) balance held within a User's bit365 Account, including deposited funds, winnings, and bonus credits where applicable.
• "Bonus" means any promotional credit, free bet, cashback offer, or other incentive granted by bit365 to a User, subject to applicable wagering requirements.
• "Wagering Requirement" means the number of times a Bonus amount must be staked before it or any associated winnings become eligible for withdrawal.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body overseeing gaming operations in the Philippines.
• "KYC" means Know Your Customer — the identity verification process required of all Users prior to withdrawal of funds.

By accessing the bit365 Platform, creating an Account, or placing any wager, you unconditionally accept and agree to be legally bound by these Terms & Conditions, our Privacy Policy, and any additional rules, guidelines, or policies published on the Platform from time to time.

If you do not agree with any part of these Terms & Conditions, you must immediately cease using the bit365 Platform and close your Account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

To register and maintain an Account on bit365, you must satisfy all of the following eligibility requirements at all times:

• You are at least 21 years of age, in compliance with Philippine gaming regulations governing casino-style gambling.
• You are a resident of or physically located in a jurisdiction where online gaming is not prohibited by applicable law.
• You are not a current employee, contractor, director, or officer of bit365, nor an immediate family member of any such person.
• You are not registered on any self-exclusion list maintained by bit365 or PAGCOR.
• You are acting on your own behalf and not as an agent or representative of any third party.
• You have not previously had an Account terminated by bit365 for breach of these Terms.

During registration, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, and a valid government-issued Philippine identification document. bit365 reserves the right to request additional documentation at any time to verify your identity, age, or source of funds.

Each individual may register and maintain only one (1) Account on the bit365 Platform. The creation of multiple accounts by a single individual — whether under the same or different personal details — is strictly prohibited and will result in the permanent suspension of all associated accounts and the forfeiture of any balances held therein.

You are solely responsible for maintaining the confidentiality and security of your Account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any other person under any circumstances.

You agree to notify bit365 immediately upon becoming aware of any unauthorized access to or use of your Account. bit365 will not be liable for any loss or damage arising from your failure to maintain the security of your Account credentials.

bit365 reserves the right to suspend or lock any Account where suspicious activity is detected, pending investigation. During any such investigation, access to Account Funds may be temporarily restricted. bit365 will endeavor to resolve all security investigations promptly and will communicate with the affected User through their registered contact details.

• Use a strong, unique password that is not used for any other online service.
• Enable two-factor authentication (2FA) where available.
• Never access your bit365 Account from a shared or public device without logging out completely afterward.
• Regularly review your Account transaction history for any unauthorized activity.

All financial transactions on the bit365 Platform are conducted in Philippine Peso (PHP). bit365 supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts are as specified in the Platform's banking section and may be updated from time to time.

Deposits are credited to your Account promptly upon confirmation from the relevant payment provider. bit365 does not accept deposits from third-party accounts. All funds deposited must originate from a payment method registered in your own name.

Withdrawal requests are subject to successful completion of KYC verification. bit365 aims to process withdrawal requests within the timeframes specified in the Platform's banking section. Processing times may vary depending on the payment method selected and the volume of pending requests. bit365 is not responsible for delays caused by third-party payment providers.

bit365 reserves the right to conduct enhanced due diligence on any withdrawal request, including requesting documentation evidencing the source of funds. Withdrawal requests may be suspended pending the outcome of any such review.

bit365 may offer bonuses, free bets, cashback promotions, loyalty rewards, and other incentives to eligible Users from time to time. All such offers are subject to the specific terms and conditions published alongside each promotion, which form part of these Terms & Conditions.

Unless otherwise stated in the specific promotion terms, the following general bonus conditions apply:

• Bonuses are available to eligible registered Users only and may not be transferred, exchanged for cash, or combined with other offers unless explicitly permitted.
• Wagering requirements must be met in full before any bonus-derived winnings become eligible for withdrawal.
• Bonuses have a validity period, after which any unused bonus balance and associated winnings will be forfeited.
• bit365 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse the bonus system — including but not limited to creating multiple accounts, placing low-risk hedging bets, or exploiting promotional terms — will result in the cancellation of the bonus and may result in Account suspension.

All bets and wagers placed on the bit365 Platform are subject to the specific game rules and betting limits applicable to each product. By placing a bet, you confirm that you have read and understood the relevant game rules.

bit365 reserves the right to void any bet or wager that has been placed in error, placed on an event with an incorrect price or market, or placed in circumstances where a technical error has affected the integrity of the game or market. In such cases, the staked amount will be returned to your Account.

Minimum and maximum bet limits apply to all games and markets. These limits are displayed within the relevant game interface and may be adjusted by bit365 at any time. bit365 also reserves the right to impose individual betting limits on any Account at its sole discretion.

All game outcomes on the bit365 Platform are determined by certified Random Number Generator (RNG) technology or, in the case of live casino games, by the physical outcome of the game as determined by the live dealer. bit365 does not manipulate game outcomes in any way.

The following conduct is strictly prohibited on the bit365 Platform. Engaging in any prohibited conduct may result in immediate Account suspension, permanent termination, forfeiture of funds, and referral to the relevant authorities:

• Registering more than one Account or registering on behalf of another person.
• Providing false, inaccurate, or misleading information during registration or at any subsequent point.
• Using the Platform if you are under 21 years of age.
• Attempting to manipulate game outcomes through the use of software, bots, scripts, or any other automated means.
• Engaging in collusion with other players to gain an unfair advantage.
• Exploiting software bugs, errors, or vulnerabilities for financial gain. Any winnings derived from such exploitation will be voided.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Depositing funds derived from criminal activity or any other unlawful source.
• Engaging in any conduct that disrupts, damages, or impairs the operation of the Platform or the experience of other Users.
• Attempting to reverse-engineer, decompile, or otherwise access the source code of the Platform.

All content on the bit365 Platform — including but not limited to the bit365 name and logo, game graphics, software, text, images, audio, video, and the overall design and layout of the Platform — is the exclusive property of bit365 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of bit365.

Any unauthorized use of bit365's intellectual property is strictly prohibited and may result in legal action.

To the fullest extent permitted by applicable Philippine law, bit365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

bit365's total aggregate liability to you for any claim arising out of or in connection with these Terms & Conditions or your use of the Platform shall not exceed the total amount of funds deposited by you into your Account in the thirty (30) days immediately preceding the event giving rise to the claim.

bit365 does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. bit365 shall not be liable for any loss or damage arising from Platform downtime, technical errors, or interruptions to service caused by circumstances beyond its reasonable control, including but not limited to telecommunications failures, power outages, or acts of God.

bit365 is committed to promoting responsible gaming and takes its obligations in this regard seriously. We provide a range of tools to help Users manage their gaming activity, including:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your Account.
• Session Time Limits: Set a maximum duration for each gaming session, after which you will be automatically logged out.
• Loss Limits: Set a maximum amount you are willing to lose within a defined period.
• Cooling-Off Periods: Temporarily suspend your Account for a defined period of between 24 hours and 6 weeks.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the bit365 Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

To activate any of these tools, please contact our support team via live chat or visit the Responsible Gaming section of your Account settings. bit365 will honor all responsible gaming requests promptly and without question.

If you believe you may have a gambling problem, we encourage you to seek help. bit365 supports the responsible gaming initiatives of PAGCOR and encourages all Users to gamble responsibly. For more information, please visit our Responsible Gaming page.

bit365 reserves the right to suspend, restrict, or permanently terminate any Account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false or misleading information during registration or at any subsequent point.
• Engagement in any prohibited conduct as described in Section 8.
• Failure to complete KYC verification within the required timeframe.
• Receipt of a self-exclusion request from the Account holder.
• A regulatory requirement or court order requiring the suspension or termination of the Account.
• Reasonable suspicion of money laundering, fraud, or other illegal activity.

Upon termination of your Account for breach of these Terms, bit365 reserves the right to forfeit any Account balance, including both real-money funds and bonus credits, where such forfeiture is permitted by applicable law. Where termination occurs for reasons other than breach — such as a voluntary closure request — any verified real-money balance will be returned to you via your registered payment method following completion of any outstanding KYC requirements.

You may close your Account at any time by contacting our support team. Account closure requests will be processed within five (5) business days.

bit365 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, bit365 will endeavor to provide reasonable notice to registered Users via email or a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the bit365 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with any amendment, you must cease using the Platform and close your Account before the amended Terms take effect.

The most current version of these Terms & Conditions will always be available on this page. We recommend that you review this page periodically to stay informed of any changes.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or in connection with these Terms & Conditions, or the breach, termination, or invalidity thereof, shall first be submitted to bit365's internal dispute resolution process. To initiate a dispute, please contact our support team in writing, providing full details of your complaint. bit365 will acknowledge your complaint within two (2) business days and endeavor to resolve it within fifteen (15) business days.

If a dispute cannot be resolved through the internal process, either party may refer the matter to the appropriate regulatory authority or to the courts of competent jurisdiction in the Philippines. You agree to submit to the exclusive jurisdiction of the Philippine courts for the resolution of any dispute that cannot be resolved through the above process.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the bit365 Platform, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the Platform.

You may also reach us by email. Our support email address is: [email protected]

For regulatory matters or formal complaints, correspondence may be directed to our compliance team at the same email address, marked for the attention of the Compliance Department.

bit365 is committed to responding to all formal written complaints within five (5) business days of receipt.